Frequently Asked Questions

How long will my package be valid for?

Different class packages have different validities, which are stated accordingly at the point of purchase.
Can I share my package with a family member, friends, or colleagues?

Our Bestie 50 package can be shared with 1 assigned "bestie" at any given time.
Can I extend or suspend/freeze my package?

Please approach us at hello@byogasg.com and ask for an extension/suspension/freeze of packages. Extension cost for each week at SGD 18 incl. GST. Max Extension is 4 weeks.* For Suspension/Freeze of packages, please approach us with your documents/medical certificate. *Please note there will be no extension granted for promotional packages.
What is your cancellation policy?

Our space is cosy and spaces are limited, so please book your classes in advance to ensure your mat. On that same note, our class cancellation window is 12 hours to allowed ample time for others to book in.
What class types do you offer?

Please check our class types here. For corporate or private sessions, please email us at hello@byogasg.com.
When do I need to arrive to class?

Please at least arrive 15 minutes before class to give yourself enough time to get settled on the mat.
What should I wear for class?

We recommend that students wear clothing that is light and comfortable.
What do I need to bring for class?

Our studio provides mat and yoga props. Lockers are available for safekeeping your items. You are encouraged to bring your own towel for your personal hygienic comfort. Filtered water dispenser is also available for you to top up your own water bottles.
What modes of payment do you accept?

Online purchase via Mindbody, use your preferred payment method. Online and in Studio purchase through BYogasg.com we accept PayNow and Grab Pay For PayNow use either QR Code in Studio or PayNow to our UEN 53449428E
How to book a mat?

Please book a mat here.
What if I did not get any confirmation email?

Kindly check if you have made the payment successfully. It might be possible that emails from Byogasg might be in the SPAM folder. KIndly check your SPAM folder. Please do add hello@byogasg.com to your contacts to avoid missing our emails in the future.
Directions to the studio/location of studio?

Our studio is located at 77B Pagoda Street (3rd floor). The entrance is a brown door at 75 Pagoda Street. On the left side when facing the Hotpot Restaurant. You will see our signage. Walk up the stairs. Via MRT: Chinatown MRT - Exit A (Pagoda Street) - as you are coming up on the escalator, the studio will be on the right. Via Hired car or Taxi: Set drop off to - Taxi Stand D21 of Lucky Chinatown (70 Temple Street). Walk 100m through back alley connecting to Pagoda Street to the studio. Via car: Park at People Park Complex. Use the overhead bridge via level 2 or 3 to cross over to Pagoda Street. Studio will on the right after Lucky Chinatown. Via Bus: Bus Stop (in front of New Bridge Centre) Bus No.: 2, 12, 12e, 33, 54, 63, 124, 143, 147, 147a, 190, 851, 851e, 961, 961m, 970, CT8, CT18
How do I contact B Yoga?

Please contact us via our webpage www.byogasg.com/contact Email us at hello@byogasg.com or whats app with us at +6591393516