Question 1

How long will my package be valid for?

Accepted Answer

Different class packages  have different validities, which are stated accordingly at the point of purchase.

Question 2

Can I share my package with a family member, friends, or colleagues?

Accepted Answer

Our Bestie 50 package can be shared with 1 assigned "bestie" at any given time.

Question 3

Can I extend or suspend/freeze my package?

Accepted Answer

Please approach us at hello@byogasg.com (hello@byogasg.com)and ask for an extension/suspension/freeze of packages.  
Extension cost for each week at SGD 18 incl. GST.  Max Extension is 4 weeks.*  
For Suspension/Freeze of packages, please approach us with your documents/medical certificate.

*Please note there will be no extension granted for promotional packages.

Frequently Asked Questions